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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Are movers able to transport my pets? No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move. Should I store items that won’t fit in my new home? ?You can choose to store items that won’t fit. However, if you have items that are old or have little value, you may be better to sell or donate them instead of paying the high cost of storing them for a long period. ? Can my movers disconnect my gas? No, movers are not licensed to disconnect gas so you will have to hire another professional to perform this service. What is valuation? This refers to the degree of value of your shipment. A valuation charge compensates movers for assuming a greater degree of liability than the base transportation charges. What are bulky articles? These refer to heavy items such as cars, snowmobiles, trailers or cars. Extra charges are usually applied because these items take up more space in the moving trucks/vans and require additional labour to load and unload. How can I ensure I will be finished packing by my moving day? Many people tend to underestimate the amount of items to pack and the time required to do so. They may also expect more people to help on the actual moving day, even though some people may not be available. Avoid this by following an organized packing plan and allot more time than you believe you will require for packing. What are the options for coverage of any lost or damaged items during transit? You can choose your type and level of protection from the following: cash value liability, full replacement liability or weight based liability. Will my moving company get rid of any extra trash? Yes, but they will charge you for any items they need to take to a waste disposal location, including the time required to drive to and from the area and the management fee required. What is full packing? Your movers will pack everything in your household for you. Make sure to keep any legal papers, medicines and valuables with you during the move. Can my children watch the move? For safety reasons, we recommend that your children stay with friends or family on your moving day. If they have to be present, make sure they are carefully supervised at all times. |
